Privacy Policy

Villanova Services Pty Ltd (ABN 28 682 657 469) (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website. It also describes how we use that information and how you can contact us.

We handle personal information in accordance with the Australian Privacy Principles. These principles form part of the Privacy Act 1988 (Cth).

What we collect

This website only collects personal information that you choose to provide. You can send it through our contact form or by email. This may include your name, email address, phone number and message.

You do not need to create an account to contact us. We also do not collect personal information about you from third parties.

If you become a client, we may collect further information. In that case, a separate client agreement or privacy notice will apply. This website policy only covers information submitted through the website or by email enquiry.

Cookies and analytics

This website does not use cookies, analytics services, advertising trackers or social media plugins.

As a result, we do not collect or share information about your website visits with third parties for marketing purposes.

How we use your information

We use the details you provide only to respond to your enquiry. If your enquiry leads to an engagement, we may also use those details to provide our services.

Furthermore, we will not add your details to any marketing list without your consent. Any marketing email we send will comply with the Spam Act 2003 (Cth). It will also include a working unsubscribe option.

Storage and disclosure

We receive enquiries through our business email. Our website hosting and email providers may also store this information on their servers. Some of these servers are located outside Australia.

We retain your information only for as long as necessary. This includes responding to your enquiry, managing any resulting work and keeping reasonable business records.

We do not sell or rent personal information. However, we may share it with service providers who help us operate this website and email services. We may also disclose information when required by law.

Access, correction and complaints

You can contact us at any time to:

Request access to your personal information.
Ask us to correct inaccurate details.
Request the deletion of your personal information.

To make a request, please write to us using the following contact details:

Email: bob@villanovaservices.com.au

Postal address: PO Box 3073, Newport VIC 3015.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) through its website: https://www.oaic.gov.au.

Last updated: 6 August 2026